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Governance » Student ~ Parent ~ General Public Complaint Form

Student ~ Parent ~ General Public Complaint Form

Kilgore ISD utilizes a three-level process for addressing formal complaints / grievances.  This process is outlined in detail in Board Policy FNG (LEGAL) and (LOCAL) as well as GF (LEGAL) and (LOCAL).  
 
SUMMARY OF COMPLAINT / GRIEVANCE LEVELS
The summary below is only intended as a summary of the complaint process as outlined in FNG (LEGAL) and (LOCAL) as well as GF (LEGAL) and (LOCAL).  The summary is offered as a convenience and does not constitute policy.
 
Level One - 
      • Must be submitted within 15 days of the incidence or action
      • Addressed to the lowest level administrator with authority (often the campus principal)
      • Submit Level One form by hand, fax or U.S. mail.
 
Level Two -
      • If parent/student/public did not receive the relief requested in Level One, then may request an appeal with Superintendent (or designee) to appeal.
      • Must be submitted within 10 days of Level One decision/action.
      • Submit Level Two form by hand, fax or U.S. mail.
 
Level Three - 
      • If parent/student/public did not receive the relief requested in Level Two, then may request an appeal the decision to the Board.
      • Must be submitted within 10 days of Level Two decision/action.
      • Submit Level Three form by hand, fax or U.S. mail.