To Submit a Work Order Please log on to
Eduphoria Helpdesk to submit a work order. However, if it is your network
connection that you are having trouble with, you can call
the Technology Helpline at ext. 4001 or (903)988-3929.Please include the KISD Workstation
Number on all Work Orders.Example of a KISD Workstation Number
Eduphoria Helpdesk
Eduphoria
Helpdesk provides users with lots of options. For example,
It will include a powerful knowledge base that will
store “how-to's” and FAQ's to help you with various technology tasks. This
means we’ll provide you with materials to help you troubleshoot your problem.
When you submit a request ticket, you have the
flexibility to edit or even remove the ticket if needed.
Your ticket will serve as a log of all activities
that are taking place so that you will stay informed on the work being done.
You can easily contact the technician assigned by
using your request ticket.
